Receive and reply to your shop LINE OA chats from one inbox.
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Omnichannel Chat
Every channel chat in one inbox — reply fast, miss nothing.
Bring LINE, Facebook, Instagram, Shopee, Lazada and TikTok chats together so your team replies fast, assigns work, and ties conversations to customers and orders.
Start 14-day free trialSupported channels
Every chat from every channel in one inbox
Wherever customers message from, your team sees and replies in one place — no app switching, nothing missed.
LINE OA
Facebook
Instagram
TikTok
Shopee
LazadaFacebook Page messages and Instagram Direct together in one place.
Marketplace chats merged with your other channels so nothing slips.
Capabilities
Reply fast, work as a team, tied to real sales
Every conversation in time order, with read/unread status and search.
Route chats to teammates by role to avoid double replies or misses.
Connect conversations to customers and orders for full history in one view.
Channel tokens encrypted (AES-256-GCM); data isolated per workspace with RLS.
Included in your plan
Omnichannel chat is included in every plan
Solo 1 channel · Pro 3 · Launch 3 · Growth 10 · Scale unlimited.
Service scope
Omnichannel chat is software for managing conversations and sales teams. It does not hold customer funds or act as a payment intermediary, and connects channels under each provider's terms (LINE, Meta, marketplaces).